Our Reviews

Riley was awesome! Hooked us up with the truck and deal we were looking for right away!

Great salesman and staff !Chandler Walker was very professional

Service was quick and the process of scheduling a time was easy.

I had an amazing experience for the first time in 28 years of having to get a car

Ryleigh was excellent to work with in purchasing our new vehicle.

Great experience. Dropped truck off for oil change was done in a timely manner.

Overall, this experience has been extremely disappointing. I was forced into a trade-in only because the brand-new vehicle I purchased just six weeks prior continued to display a check engine light. The service department failed to keep me informed throughout the process, and I had to persistently request a printout of the work performed. Even after four separate attempts, the issue was never resolved. When I was finally told my only option was to trade in the vehicle, I was offered only trade-in value—even though the vehicle was essentially new and the problem was due to the dealership’s inability to repair it. I ultimately had to seek legal advice and go back and forth with the dealership, and despite that, I still ended up out of pocket. If it were not for my urgent need of a reliable vehicle to commute to work, I would have pursued lemon law action through my attorney. This entire experience has been a nightmare. The customer service I received was unacceptable, and the lack of accountability demonstrated by this dealership was deeply frustrating. I will never recommend this dealership to friends or family, as it has proven to be unreliable and dismissive of its customers.

The work as good, wait time was not all that good

I give them a 10 very good service

Jessica was so cordial, accommodating, and very easy to relate to. The finance people were very nice and friendly. We had a very good experience and enjoyable transaction. Highly recommended

Chandler’s Walker Joe Moore was great very fast got me in an out very fast

Jessica Bowers went out of her way to deliver great customer service.

Grant Little was amazing to work with as were the delivery drivers. I would recommend Crossroads to anyone looking for a new vehicle. Professional, polite and responsive.

Truly satisfied with the quality of service and most definitely the professionalism of the service department....Keep up the good work

In and out in about 45 minutes, oil change and tire rotation.

Great service and quick

Everything was good with my deal I made Corey Johnson

Everyone was very nice and took care of me while I was there. Christy is a great liaison with the customers.

friendly customer; I didn't have a long wait time for my car to be serviced.

excellent *****. will deal with them again.

I took my vehicle in for a check engine light and a noise I thought my air conditioner was making. I was notified it was repaired. I drove it to my place of employment, about 25 miles. When I started it again the engine light was on again. I had paid $469 to get it repaired. I called back up there, told to bring it back. They found another code for that light. This was the same code Auto Zone had give me before I brought it to yall. I was notified it was repaired. The guy who called me said it would be another $400. I can't remember exact amount. I talked to Sammy. He told me how it was another code and he couldn't help that come on after I left. And by the way when I was bringing it back to yall, I noticed my car was making a louder noise than it was when I brought it up there 1st time. So he finally said he would look at it himself and try to get to bottom of. He said it wouldn't be as much as the guy had told the 2nd trip there. It would be about $168 less cause they had already charged me that the first time. I was notified it was repaired. When I got there I found that they had left something loose, they tightened it up. That was the louder noise I heard. He then told me they cleaned out the throttle body which was the error code from auto zone. He said it had been some misunderstanding between someone and the mechanic. He charged me $176 more. When I started to get in my car to leave I noticed white scratches on my trunk. My trunk and top have scratches from car wash but these were white and were not on there when I brought it in. I finally got some other manager to come and look. He said they could not have done it because they only touch the part of the car they are working on. Lol. Anyway at this point I was too tired to fight about it. So I left. And to answer your question about will I be back the obvious answer is no.

Rilee and Joe were very friendly. We have dealt with Joe in the past and he does a good job. It was a great experience. Just wish there would have been a few more choices but that would have just made it harder. They worked with us and we worked with them. Service after the sale will be a telling factor if we need to do any business in the future.

EVERYONE WAS VERY HELPFUL ESPECIALLY THE LADY THAT HELPED CHECK ME OUT

Friendly and helpful. Very quick. In and out

My wifes 25 gmc Yukon is having issues with the Bluetooth capabilities on the rear tv’s. The service department went out of there way to try and fix the issue but was unable. GMC Really screwed us on this cause I have 3 kids and can only use 2 headphones. Previous models you could link up to four. Sammy and the rest of the team do a good job.

Very thorough and caring and Jessica saw repair all the way through. Another Chevrolet dealership was about as unhelpful as they could be and it was refreshing to deal with Crossroads staff

It was a great experience Evan Wallace knew exactly what what I was looking for he had the truck parked out front when I got there . We went in and filled out the paper work to get the approval for the loan . After approval the signing of the paperwork was on my way to enjoying my new truck!

Good, Jessica was very helpful

Were able to get the oil change done quickly

Easy drop off and pick up. Great staff.

Always a pleasure to deal with the service department. Why first-class service and friendly personnel. Mr. Burcham shows genuine concern for customer needs and provides expert advice.

Got my vehicle done in a timely manner and they were extremely helpful during my appointment.

Service Personel was friendly . My vehicle's oil was changed and tires rotated and I was out within an hour.

Fast service

Friendly staff, scheduled the appointment with no problem.

Friendly service. Very pleased.

Received great service as always.

Good communications , prompt in keeping the appointment, pleasant customer lounge.

Was the absolute easiest vehicle we have ever bought. Everyone was very professional. Great experience.

Service was good.

Was great

I called and explained all problems I had going on with my vehicle and they addressed each issue as if it were their own vehicle I am extremely satisfied with the service they provided

great work

Work performed in timely manner. Staff is very courteous and professional.

I arrived on time, and my vehicle was immediately taken for brake warranty work. I waited less than an hour. It was a great experience.

Super easy and great buying experience!

No communication or response back to any questions about the maintenance

Costly

Get service

Not happy with the service, my car dash still has a rattle, but because it didn’t rattle with them when they drove my car, they couldn’t do anything. And when it came to trying to fix me up with another vehicle, they didn’t want do anything to make it reasonable for me to trade mine back, wouldn’t come down on the price to make it match mine. Didn’t offer me any kind of compensation, just a refi, to put me in another vehicle

I was told the air filter behind the glove box and wipers were in need of replacement (this seems to be standard ‘needs’). I know the wipers still had a lot of life. Filter hadn’t been changed in a while - don’t know its life expectancy. However, the normal courtesy wash, air pressure in tires, and topping off of fluid was not done. That’s disappointing.

Crossroads is phenomenal. Everyone is helpful and courteous.

Went above and beyond to get us exactly what we needed.

Friendly staff. Good prices.

Everything was good except the alignment I got. It was messed up and had Gateway fix it the next day. While driving truck straight the steering wheel was cocked at a 45 degree angle. Noticed it while driving home. It’s fixed now.

Everyone was very professional!!

Lots of help

All went well with the service performed on my truck. Everyone i dealt with was helpful and friendly as usual.

It was ok

Great people to deal with

Prompt response; frequent updates; friendly service.

Chandler has always treated us great, very professional.

Excellent

Fast and courteous, as always staff does a great job

Lp was pleasurable to be around and made my purchase experience smooth and easy!

The part had to be ordered and when it came in I was notified and it was installed in 30 minutes.

There was an issue with the truck we wanted vs the one received to the dealership. The issue was resolved in the best way possible and we are very happy with our purchase.

I always have a great experience when I bring my car to be serviced.

Did a great job

Great job. Very professional!

Chandler Walker was a great salesman. He worked with me on my new Traverse until I was completely satisfied with the numbers! I love my new 2026 Traverse!

Very efficient, professional and on time. The waiting room is clean and comfortable. The online appointment feature doesn't work so it's best to call to set up an appointment.

Great friendly service

Great place to do business.

Everyone was pleasant and nice and the work was done quickly.

The guy at the service desk gave me an attitude when I presented a service coupon that was sent to me from GMC.

Quick service. Nice staff

They got me in and fixed the problem properly and had me back on the road. They did a great job thanks to all

The service department especially Jessica, Sammy, and Kristy are excellent!! They are always so helpful and kind. People like them make you want to do business with the dealership.

In and out quickly

Oil change was quick and fast but this is the 3rd time I have requested a tire rotation and this is the third time they haven’t done it

Didn't take as long as expected.They took care of my issue and and was very professional

Always a good experience

Mrs Jessica, Mr Corey and the entire team took the best of care of us. They just keep earning my business and as long as they remain honest and hard working they will continue to have it

Very good service...so pleased how my oil and filter were changed, along with rotating my tires as efficiently and quickly as it was done....

The last few times I made a reservation on line, Jessica at Crossroads would text me the day before my appointment is canceled due to a system error and needs to be rescheduled. I have since taken my business to another dealership with better customer service.

great work

Great experience, all around!!

Riley was wonderful. Super easy process.

Evan was great to work with.

They did a great job.

Fast and professional.

Very good service and sales dept.

Best dealership hands down. Excellent service and super nice employees

Had a excellent experience, people we courteous and performed the recall auickly

Great service. They kept us informed and was able to pay over the phone. We are thankful for the folks at Crossroads. We love doing business with them.

The absolute best dealership in North Mississippi. Hands down beats everyone else in customer care. Great teams that goes above and beyond.

Got my oil change within the time frame of my appointment did a good job

Fast and friendly but didn't rush me through. Very thorough

It has been one like no other

We love Grant!

They got it all finished in 30 min.

Dealership was top notch. super friendly and kept me informed the entire time during my vehicle visit. Highly recommend!!!!!

Did good

Good experience

Rylee Moore is an excellent sales person. Very caring and answers any questions we have. Highly recommend

Very nice

Very friendly and coinvent hours and did a great job.

Routine maintenance. No problems at all.

Rylee was amazing from start to finish.

From the knowledgeable and smart service guy and the nice lady who brought car around at pickup, my experience was perfect. I even got a verification call to verify my appt. I appreciated that. I believe her name was Jessica. I scheduled an appt away from my local GMC dealer. I will use Crossroads Chevrolet GMC when I am in Corinth, MS when I visit my daughter. Thanks to them for my positive experience. My daughter may just switch her service to Crossroads after my experience.

Everyone was helpful and were genuinely interested in making sure the repair was completed correctly and efficiently.

The service representative was very nice

A long wait

We love lp Spence. Bought alot of vehicles from him.

They had me in and out quickly they did a good job.

Pleasant and friendly staff. They performed the tasks efficiently

Done a great job and was very nice and respectful

Very helpful and courteous.

Chandler was excellent.

LP was wonderful.. the whole staff did their very best to help from the actual trade in to getting my app set up on my phone!

Above and beyond

Excellent Service

Chandler Walker went above and beyond for me. Thank you

Everyone was very friendly and attentive; the process didn't last more than an hour. Highly recommended.

Work was done promptly and correctly

I came in for an oil change. I have a 2023 GMC 1500 Denali. I didn't give five stars like I usually do because, I asked them to locate the source of the "squealing" under the hood. Is it a bearing or a belt? If so, could they fix it or tell me how to? They didn't do either. I understand they are busy and I was only supposed to be there for an oil change but it would have been nice to get that resolved as well. This does not change my perception of them, still a top-notch group of people.

The dealership took care of the problem quickly.

Craig and his crew always take great care of my vehicle!!

They were so helpful and good to work with..

Riley was awesome! Hooked us up with the truck and deal we were looking for right away!

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Very helpful in finding the vehicle we wanted. Good service.

Sales and service was efficient and very helpful.

Timely and efficient

Great selection.

Excellent lp Spencer was awesome and the entire family was amazing

You have some people at your business who could take a few lessons from Thomas in customer service

Service person very friendly and helpful.

The service representative listened to my concern with steering and agreed there was an issue and had the service specialist address.

Serviced was done in the time allotted.

It was great!

Always courteous and helpful

Evan was so incredibly helpful and accommodating during the car buying process. He made sure I got exactly what I wanted, as quickly as possible. I couldn’t have asked for better!

Everyone was very eager to help me out. I was given a loaner until they could get the vehicle repaired.

Easy check-in and was kept informed of the work progress

Everything was great

Always a good experience with Jessica! I have purchased 3 vehicles from her!

Everyone was very professional and helpful

My salesman Grant Little was very helpful and the dealership assisted me greatly with the process

Everything was good

They are the BEST to work with! So good and fast!

Great service well pleased

The service department handled the vehicle service very professionally. The parts department also provided all supplies in order to get my vehicle serviced

This is by far the most hassle free and timely new was purchase experience I have ever had. The TEAM from the lady answering the phones to the GM were friendly and very personable. My Sales rep, Chandler Walker, was down to earth and no BS or pressure. After the deal was signed, the clean up guy was backed up and Chandler took the time to give the truck a wash and clean-up. It will probably a while before I buy again, but Crossroads is where I'll the process.

Always so easy to schedule service, comfortable waiting room, friendly helpful staff

I love it. It was fast and good environment

great

Pleased with my service as usual!

Great service

The dealership was great once the deal was done. But there was some misunderstand as to what unit I was interested in once I arrived at the dealership. I was told a price on one unit but once I arrived that deal was no good, had to settle for another unit.

Great experience and very fast delivery and great service. Second time purchasing new truck from them .

Fast, friendly and efficient. Thank You!

Great service!

Good service

Everyone was very helpful and friendly such a great staff

Great experience! Everyone was

Crossroads are always so accommodating and happy to help

Excellent service.

Very professional on time in and out

I was in and out in 30minutes and had a great place to wait

The Staff at Crossroads Chevrolet did a fantastic job. The were very friendly and responsive to all my requests. At no point did I experience any of the "high pressured sales tactics" you are always hearing about. They did a very professional job. And oh, by the way, I don't just love my new truck, I'm in love.

Every person we came into contact with was very helpful and kind. The salesman we worked with,Rylee, walked us through every step so we understood everything we needed to make this purchase. We will definitely recommend this dealership to friends and family.

Always been a good experience at crossroads Chevrolet in Corinth ms. Service is good and also sales LP Spence

The dealership was great to deal with not problems at all. The salesperson was top notch Great job

Very professional. They stayed in touch with me throughout the process. I have no complaints at all.

Jessica Settlemires is the absolute best!! Girl deserves a raise!! She is so bubbly and the best sales person I have ever dealt with. Highly recommend her to anyone!!!

They are very nice and helpful group

They got our truck in and out in a very short time.

fast reliable service good customer relations

Very pleasant and friendly when I arrived. They took care of me promptly.

Great service

great service

My only complaint would be Sammy needs some training in customer service. Just act like you want my business and understand that I don’t need you near as much as you need me. There are other GM dealers who also do service.

Riley did a nice job.

Always a smooth experience at Crossroads

This is the 10th vehicle we have bought from crossroads. Chandler has been our salesman every-time, he is the best there is. If you need great service best prices and all around great service go to Crossroads.

Chandler kept me informed

Great place

Everything went well, the team did a very good job and was very helpful. This car is the second one I've bought there, I'm very well pleased with everyone

I had a wonderful experience. I would recommend anyone to go to crossroads Chevy in corinth

LP Spence was so helpful while i was looking at multiple cars!

Great service!! Do not like automated system to set up appointments.

Evan was quick and easy to make a deal with. They stayed open longer just to help me get everything wrapped up. Love the car also. It is perfect.

My sales person Chandler was terrific best I’ve ever worked with super nice when I brought the truck back he readjusted the computer for me he was great. Working with the finance person it was quick and easy. I’m overly satisfied. I’ve been with ford for years but GMC is far more advanced. I just love my new truck. Thank you to all

Friendly folks. Willing to negotiate

They hot me in and out with oil change and tire rotation

went to have my breaks and tired checked and was charged $191 just to have nothing done to my car

Called about issues with my car. Brought it in the next day and they fixed the problem. The technician explained what happened and how they resolved the issue. Great customer service.

Grease and mud on floor mat and grease on stirring wheel

Timely completion of service

Everyone was very friendly and nice.

Fast and reliable service. Crossroads has one of the best Service managers around. Thanks Sammy!

Quick and easy service

Friendly service

Easy drop off and pick up. Very quick

I didn't have an appointment but they were able to work me in. Thanks

I always go to the dealership for all my car needs

Craig and his team worked on the issue and resolved it for us quickly!!